FAQ

We specialize in sophisticated, versatile pieces that embody New York fashion sensibility. Our collections include Chic Shirtdresses, statement-making Scene Stealer pieces, Wardrobe Essentials, Dresses, Jackets, Jumpsuits & Lounge Sets, Knits, Pants & Shorts, Skirts, and Tops designed for the modern woman.

Our style reflects New York sophistication with timeless, versatile pieces that can be mixed and matched to create elegant, contemporary looks. We focus on quality craftsmanship and attention to detail in every item.

Yes, we regularly update our offerings with “The Edit” – curated selections that reflect current trends while maintaining our signature sophisticated aesthetic.

We offer two shipping methods:
Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
Free Shipping: Complimentary via EMS on orders over $50 (15-25 business days after dispatch)

Orders typically take 1-2 business days to process before shipping. Total delivery estimates are:
– Standard Shipping: 11-17 business days total
– Free Shipping: 16-27 business days total

We offer global delivery to most international destinations. However, we currently do not ship to some Asian countries and select remote areas. For specific country availability, please contact our customer service team.

Yes, both Standard Shipping (DHL/FedEx) and Free Shipping (EMS) include tracking capabilities so you can monitor your package’s journey.

We accept returns within 15 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags attached.

Please contact our customer service team at [email protected] to initiate the return process. Include your order number and reason for return.

For hygiene reasons, final sale items and intimate apparel may not be eligible for return. Please check individual product descriptions for specific return eligibility.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption and security measures to protect your personal and payment information throughout the transaction process.

No, we do not store complete credit card information on our servers. For returning customers using saved payment methods, this information is securely tokenized through our payment processors.

While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy faster checkout on future purchases.

You can track your order using the tracking number provided in your shipping confirmation email, or log into your account to view order history and status.

Orders can only be modified or cancelled within the first 24 hours after placement, as we begin processing quickly to ensure timely delivery. Please contact us immediately if you need to make changes.